How We Operate

 

The Document Warehouse provides quality document storage and document management solutions to a number of companies and businesses, both large and small. Our services are reliable and effective and we will tailor a document management solution to meet your needs. We are one of the most well-respected document storage companies in South Africa and provide services to a number of top blue-chip companies.

Professional Document Storage and Records Management

Leaders Since 1992

 • The Document Warehouse will remove your filing with minimal disruption to and involvement of your staff throughout the duration of the project.
 • Document and files are boxed in special document storage boxes to keep them safe and clean.
 • The files are indexed before leaving your premises so you will have immediate access to them.
 • The files are indexed and categorised according to your company’s requirements and each file is captured onto our system.
 • You are provided with an electronic index or printout (upon request) detailing the documentation held in storage with us.
 • Each document storage box is given a destruction date (if required) according to legal stipulations. Alternatively, according to your own internal requirements. Upon instruction, we will provide you with a printout of the files due for destruction and once we have received your written authority we will destroy the files on your behalf.
 • Retrieval of files can be accommodated in three ways:
 1. Delivery of files and documents to your offices – all our retrievals operate on a 24 hour turnaround time.
 2. Express delivery – for those urgent occasions – files will be delivered within 4 – 6 hours,
 3. Electronic / Telephonic requests – information can be scanned and emailed, faxed or given telephonically within 4 hours provided that the caller complies with our security clearance process.
 • Security and confidentiality for your archive files and documentation is assured as access to your boxes is strictly controlled.

Contact The Document Warehouse today for more information on how we can help you