{"id":50555,"date":"2022-12-13T08:54:16","date_gmt":"2022-12-13T08:54:16","guid":{"rendered":"https:\/\/thedocumentwarehouse.com\/gha\/?page_id=50555"},"modified":"2022-12-14T06:04:30","modified_gmt":"2022-12-14T06:04:30","slug":"secure-offsite-storage","status":"publish","type":"page","link":"https:\/\/thedocumentwarehouse.com\/gha\/secure-offsite-storage\/","title":{"rendered":"Secure Offsite Storage"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_373867429\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\n  <div class=\"banner has-hover\" id=\"banner-630006522\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n                                                \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-532553450\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-719056044\" class=\"text\">\n\t\t\n\n<header class=\"entry-header\">\n<h1 class=\"entry-title\">Secure Offsite Storage<\/h1>\n<\/header>\n\t\t\n<style>\n#text-719056044 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-532553450 {\n  width: 60%;\n}\n#text-box-532553450 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-630006522 {\n  padding-top: 250px;\n}\n<\/style>\n  <\/div>\n\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_373867429 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_961644152\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-small align-equal\"  id=\"row-794875548\">\n\n\n\t<div id=\"col-1552256398\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2><strong>TDW Offsite Document Storage Solutions<\/strong><\/h2>\n<p>Document storage is a vital part of effective document management. Organisations cannot afford to store records in an uncontrolled or unsuitable environment. Legislation prescribes that companies retain records over a specified retention period determined by the document type.<\/p>\n<p>The Document Warehouse specialises in providing organised and <a href=\"\/gha\/services\/offsite\/secure-offsite-storage\/\">secure offsite storage<\/a> archiving solutions.<\/p>\n<p><strong>The Benefits of Our Document Archiving Services<\/strong><\/p>\n<ul>\n<li>Purpose-built document storage facilities<\/li>\n<li>Scan to email retrieval<\/li>\n<li>Secure transportation<\/li>\n<li>Certified destruction<\/li>\n<\/ul>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3250001526\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3250001526-label\" class=\"accordion-title plain\" href=\"#accordion-item-onsite-packing-and-indexing\" aria-expanded=\"false\" aria-controls=\"accordion-3250001526-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Onsite Packing and Indexing<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3250001526-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3250001526-label\" >\n\t\t\t\n\n<p>An effective records management system, improves operational efficiency in a business by effectively organising information to meet business and legal requirements. The Document Warehouse\u2019s records management consulting staff specialise in providing services onsite at the client\u2019s premises to sort, pack and index the client\u2019s records. Our onsite packing and indexing service ensures that documents are indexed before the records leave the customer\u2019s premises, enabling immediate retrieval of records without a waiting period.<\/p>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1321101893\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1321101893-label\" class=\"accordion-title plain\" href=\"#accordion-item-offsite-data-capturing\" aria-expanded=\"false\" aria-controls=\"accordion-1321101893-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Offsite Data Capturing<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1321101893-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1321101893-label\" >\n\t\t\t\n\n<p>Our Data Capture Department, provides adequate offsite data capturing services whereby we electronically capture essential information related to your files stored within the box. Our data capturing and indexing service will streamline your business information, making it easy to manage and maintain. Capturing the primary fields of index related to your files will assist with fast retrieval of&nbsp; documentation at the file level by searching for keywords or descriptions (track and trace).<\/p>\n<p>Our customers can view an inventory of their records online via our O\u2019Neil Order Records Management System or request a copy of the index report for future&nbsp; retrieval and audit purposes.<\/p>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2248279446\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2248279446-label\" class=\"accordion-title plain\" href=\"#accordion-item-rapid-retrieval\" aria-expanded=\"false\" aria-controls=\"accordion-2248279446-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Rapid Retrieval<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2248279446-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2248279446-label\" >\n\t\t\t\n\n<p>TDW prides itself in its quick document retrieval system, and our guarantee confirms our commitment to meeting our turnaround times.&nbsp;<\/p>\n<p>Retrieval Requests can be made as follows:<\/p>\n<ul>\n<li aria-level=\"1\"><b>O\u2019Neil Order<\/b> Records Management System is the most convenient manner to submit your retrieval request. It can be logged directly online by selecting the exact file you request for delivery\/collection, saving you time and money.&nbsp;<\/li>\n<li aria-level=\"1\"><b>Email Request<\/b> &#8211; Sent through the retrievals ticketing system.<\/li>\n<\/ul>\n<p>Offsite document delivery turnaround times are as follows:<\/p>\n<ul>\n<li aria-level=\"1\"><b>Standard delivery<\/b> -we deliver files within 24 hours of logging the request.<\/li>\n<li aria-level=\"1\"><b>Express delivery<\/b> \u2013 files will be delivered within 4 hours from logging the request (depending on location).<\/li>\n<li aria-level=\"1\"><b>Scan to Email<\/b> \u2013 documents can be scanned and emailed within 2 hours of logging the request.<\/li>\n<li aria-level=\"1\"><b>Collection<\/b> \u2013 files can be collected from the TDW premises within 24 hours (standard) or 4 hours (express) from logging the request.&nbsp;&nbsp;<\/li>\n<\/ul>\n<p>All collections, scheduled and express deliveries are carried out securely by:<\/p>\n<ul>\n<li aria-level=\"1\">TDW staff that are fully trained and experienced, security vetted and wear company uniforms.<\/li>\n<li aria-level=\"1\">TDW vehicles that are all identifiable with The Document Warehouse logos.<\/li>\n<li aria-level=\"1\">TDW drivers are equipped with live satellite tracking feed direct to the Document Warehouse offices.<\/li>\n<\/ul>\n<p><b>Our Retrieval Guarantee<\/b><\/p>\n<ul>\n<li aria-level=\"1\">TDW guarantees delivery of your retrieval within 24 hours, or your retrieval will be free.<\/li>\n<\/ul>\n<p><b>T&amp;C in respect of the TDW guarantee<\/b><\/p>\n<ol>\n<li aria-level=\"1\">Account has not been suspended<\/li>\n<li aria-level=\"1\">The authorised official is registered on TDW\u2019s system<\/li>\n<li aria-level=\"1\">In cases where a Quotation or Purchase Order is required, the turnaround time will start on receipt of a signed quotation and purchase order<\/li>\n<li aria-level=\"1\">Excludes retrieval requests above 20 retrieval items within the same request (excludes PW requests)<\/li>\n<li aria-level=\"1\">In cases where a query has arisen on the retrieval request, the turnaround time will start upon the question&#8217;s resolution.&nbsp;<\/li>\n<li aria-level=\"1\">Retrieval requests have been submitted through the TDW retrieval ticketing system<\/li>\n<li aria-level=\"1\">Information for the retrieval must be clear and concise \u2013 taken from index list&nbsp;<\/li>\n<li aria-level=\"1\">Requests must be received before the 15H00 cut-off on the previous day (within regular working hours, 08H00 to 15h00 weekdays).<\/li>\n<\/ol>\n<p>\u00a0<\/p>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3374193635\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3374193635-label\" class=\"accordion-title plain\" href=\"#accordion-item-o\u2019neil-order-records-management-software\" aria-expanded=\"false\" aria-controls=\"accordion-3374193635-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>O\u2019Neil Order Records Management Software<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3374193635-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3374193635-label\" >\n\t\t\t\n\n<p>The Document Warehouse is dedicated to providing you with efficient document management systems that streamline documentation flow in your business. To help us achieve this goal, we\u2019ve provided our clients with an easy-to-use online platform called O\u2019Neil Order. This document storage platform provides our customers with fast, flexible, real-time access to information about their on-site physical records.<\/p>\n<p>Our customers can perform many of their administrative tasks, providing them with the power to manage their document solutions and have access to their documentation via the Web anytime, anywhere in the world. The software is designed to free up your staff and boost productivity by ensuring they can tend to other important tasks. You control your stored records, even though they are stored offsite at our facilities.<\/p>\n<p>With O\u2019Neil Order, you can perform the following function:<\/p>\n<ul>\n<li aria-level=\"1\">O\u2019Neil Order Plus\n<ul>\n<li aria-level=\"2\">Request for Retrievals<\/li>\n<li aria-level=\"2\">Capture New Boxes \/ Files&nbsp;<\/li>\n<li aria-level=\"2\">View Index Reports \/ Destruction Reports<\/li>\n<li aria-level=\"2\">Place Orders for Boxes &amp; Stationery<\/li>\n<li aria-level=\"2\">Request Collection of New Boxes<\/li>\n<li aria-level=\"2\">Request Collection for the return of retrieved boxes<\/li>\n<li aria-level=\"2\">Authorise Boxes for Destruction<\/li>\n<\/ul>\n<\/li>\n<li aria-level=\"1\">O\u2019Neil Order Lite\n<ul>\n<li aria-level=\"2\">Request for Retrievals<\/li>\n<li aria-level=\"2\">Place Orders for Boxes &amp; Stationery<\/li>\n<li aria-level=\"2\">Request Collection of New Boxes<\/li>\n<li aria-level=\"2\">Request Collection for the return of retrieved boxes<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"\/contact-us\/local-contact\/\">Contact us<\/a> today for more information about O\u2019Neil Order and our other products and services.<\/p>\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1501246847\" class=\"col enquiry-sidebar medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(248, 248, 248);\" >\n\t\t\t\n\t\t\t\n\n<h2>Enquire Now<\/h2>\n<script type=\"text\/javascript\">var 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class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_2' id='input_1_2' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Enquiry Type<\/option><option value='General' >General<\/option><option value='Storage' >Storage<\/option><option value='Scanning' >Scanning<\/option><option value='Destruction' >Destruction<\/option><option value='Combox or Doc-u-box' >Combox or Doc-u-box<\/option><option value='Filerite' >Filerite<\/option><\/select><\/div><\/div><div id=\"field_1_3\"  class=\"gfield gfield--type-text gf_left_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_3\"><label class='gfield_label gform-field-label' for='input_1_3' >Full Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_1_3' type='text' value='' class='medium'    placeholder='Full Name' aria-required=\"true\" aria-invalid=\"false\"   \/> <\/div><\/div><div id=\"field_1_4\"  class=\"gfield gfield--type-email gf_right_half gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_4\"><label class='gfield_label gform-field-label' for='input_1_4' >Email Address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_4' id='input_1_4' type='email' value='' class='medium'   placeholder='Email Address' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        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class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_6' id='input_1_6' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Contacting Office<\/option><option value='info@tdw.co.za' >South Africa - Johannesburg (Head Office)<\/option><option value='blminfo@tdw.co.za' >South Africa - Bloemfontein<\/option><option value='cptinfo@tdw.co.za' >South Africa - Cape Town<\/option><option value='cntinfo@tdw.co.za' >South Africa - Centurion<\/option><option value='dbninfo@tdw.co.za' >South Africa - Durban<\/option><option value='kiminfo@tdw.co.za' >South Africa - Kimberley<\/option><option value='mafinfo@tdw.co.za' >South Africa - Mafikeng<\/option><option value='nlpinfo@tdw.co.za' >South Africa - Nelspruit<\/option><option value='pininfo@tdw.co.za' >South Africa - Pinetown<\/option><option value='polinfo@tdw.co.za' >South Africa - Polokwane<\/option><option value='cptinfo@tdw.co.za' >South Africa - Port Elizabeth<\/option><option value='potinfo@tdw.co.za' >South Africa - Potchefstroom<\/option><option value='sales@documentwarehouse.com.na' >Namibia - Ongwediva<\/option><option value='sales@documentwarehouse.com.na' >Namibia - Walvis Bay<\/option><option value='sales@documentwarehouse.com.na' >Namibia - Windhoek<\/option><option value='admin@tdwwa.com' >Ghana - Tema<\/option><\/select><\/div><\/div><div id=\"field_1_8\"  class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_8\"><label class='gfield_label gform-field-label' for='input_1_8' >Enter Your Enquiry Here<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_8' id='input_1_8' class='textarea medium'    placeholder='Enter Your Enquiry Here' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_1_9\"  class=\"gfield gfield--type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_9\"><label class='gfield_label gform-field-label' for='input_1_9' >Where Did You Hear About Us<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_9' id='input_1_9' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Where Did You Hear About Us<\/option><option value='Word of Mouth' >Word of Mouth<\/option><option value='Building' >Building<\/option><option value='Brochure' >Brochure<\/option><option value='Radio Advert' >Radio Advert<\/option><option value='Print Media' >Print Media<\/option><option value='Mail Campaign' >Mail Campaign<\/option><option value='Yellow Pages' >Yellow Pages<\/option><option value='Telephone Directory' >Telephone Directory<\/option><option value='Internet Search (Google, Bing..etc)' >Internet Search (Google, Bing..etc)<\/option><option value='Social Media' >Social Media<\/option><option value='Tele Agent' >Tele Agent<\/option><option value='Cold Call' >Cold Call<\/option><option value='Vehicle' >Vehicle<\/option><\/select><\/div><\/div><fieldset id=\"field_1_12\"  class=\"gfield gfield--type-radio gfield--type-choice gf_list_inline show_label gfield_contains_required field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible\"  data-js-reload=\"field_1_12\"><legend class='gfield_label gform-field-label'  >Opt-in for marketing consent<span 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