Its not often that we get to network casually with our clients. That’s why when our head office made the announcement that we would be hosting national roadshow events to meet and network with our clients, we jumped at the opportunity and made sure that we organised two separate events for our Kwazulu Natal branches. […]
Our marketing and customer relationship team at TDW kicked off our annual roadshow in the mother city – Cape Town. Our main goal was to get in touch with our customers and to find out if they were satisfied with our products and services. In return we gave them new insight into the current POPI […]
Imagine you lost all your sensitive documents. Your most valued business papers, the carefully written will of your father, an important legal contract or birth certificate. It would be a nightmare to replace many of these documents, especially if you didn’t have backups, and you’d spend a whole lot of time trying to sort out […]
Accurate and efficient record keeping is key to ensuring that businesses and business owners stay on top of admin, customer service, and financials. The best way to do this is to have a records classification and keeping policy, so that it is easy to locate and refer to records whenever they are needed. If you’re […]
Did you know that records management also encompasses that of mailroom services which are an essential part of the movement of inbound and outbound documentation? The mailroom, home to a large number of incoming and outgoing mail – both in digital and hardcopy form – requires a fair amount of organisation. Without proper and efficient organisation, […]
As most business owners know, document storage is a lot more complex and costly than it sounds. It requires copious amounts of space, a reliable, up to date system that ensures easy access, as well as someone to handle important tasks such as filing, archiving and, eventually, safe and efficient document destruction. However, living in […]
While documenting your employees track record may seem a little mundane, it is an important step if you would like to ensure that your document management system works for you. Not only will it ensure that you are able to pull any information at any given time but it will also keep you protected in […]
The process of document destruction is the final stage of the document life-cycle, and is a task that is essential if you are looking to protect confidential information about your business and / or clients. As a result, simply throwing the old documents away is not an option – instead, professional document shredding is the […]
When it comes to effective records management, organisations are often left in the dark in terms of how their operations can be optimised through a few simple steps. These steps include the implementation of document management solutions, and educating staff on the life cycle of a business document. After all, the anxiety of thinking that […]
As a business owner, it is incredibly important to ensure the safety of all of your company’s documents. The question is, what is the best way in which to go about doing this? Is onsite or offsite storage the answer? While onsite storage is often thought by many to be the most ‘convenient’ option, it […]
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